33 | Product | - Question
- Reportgo
- Answer
-
dear, it's voucher that you can use it in any 7 eleven store near your house. special mystery discount voucher is inside your parcel as christmas gift along with your purchase for Sakae Sushi Voucher. All included. Answered Reportgo | xuel************** 09/Dec/2016 |
32 | Shipping | - Question
- Reportgo
- Answer
-
Hi Ling, we are having issue with Poslaju for the past few days and the problem has fixed. Your order has been picked up by Poslaju today and you may check it by tomorrow. Sorry for the inconvenient caused. Answered Reportgo | ling***************** 23/Nov/2016 |
31 | Product | -
[19362979] Buy 3 Free 1 EcoHerbs Hair Reborn Herbal Shampoo: Hair Loss, Thinning, Dandruff, Oily, Itchy Scalp Lock | baby****************** 22/Nov/2016 |
30 | Product | - Question
- Reportgo
- Answer
-
Hi Lee Tung, Thanks for contacting EcoHerbs customer support, and yes we just check, pos laju seems lost your shipment and actually we are on the way to help you follow up with your special case. Rest assure we will try our best to fix the issue for you and shall inform you if still didn't get any updates from pos laju malaysia office. Do inform us yeah if the tracking details still didn't appear in 2 days, we will re-ship products to you. Sorry for the inconvenience caused, Lee Tung. Have a nice day! Michelle Answered Reportgo | ling***************** 21/Nov/2016 |
29 | Product | - Question
- Reportgo
- Answer
-
Hi Janice, Sorry for late response. Please check inside your parcel that we sent to you. We have free membership for our existing customer which enable you to enjoy special existing customer VIP rate. Let me know yeah if you have further question. I will be there to help you :) John Answered Reportgo | joni****************** 18/Nov/2016 |
28 | Product | - Question
- Reportgo
- Answer
-
Hi Jonice, So good to hear from you. The herbal shampoo you purchased is the same. Rest assure you get the newest stock from us, as it is ship directly from the Ecoherbs factory warehouse. Manufacturer date is 15 August 2016 while it has expire date of 3 years. To use your herbal shampoo, it's recommended to apply it on your scalp while washing your hair.You can also apply it on your hair, to remove your oil and dirt on your hair. However, applying on your scalp can help you to get result more faster. Your dandruff will be cure will faster using this method :) John. Answered Reportgo | joni****************** 15/Nov/2016 |
27 | Product | - Question
- Reportgo
- Answer
-
Hi Jonice, It's me Michelle here from EcoHerbs, assist you today. As for your question, yes, this shampoo can treat your dandruff. If you have itchy scalp problem, it will help also. Let me know shall you have any question yeah. I'm there to help you. Have a great day! :) Answered Reportgo | limy******************* 15/Nov/2016 |
26 | Product | - Question
-
[20996203] Organic Herbal Shampoo: Hair Loss, Fall, Thin, Fine, Thinning, Dandruff, Oily, Itchy, Flaky, Migrain For oily itchy scalp and dry hair , sensitive skin? Reportgo - Answer
-
Hi dear, It applied only on hair, your itchy scalp and dry hair can cure completely using this, but unfortunately not for your skin, our product is made specially for hair only yeah. Please let me know shall you have further question, we'll try our best to help you :) Michelle Answered Reportgo | joni****************** 13/Nov/2016 |
25 | Product | - Question
- Reportgo
- Answer
-
Yup...sabun ni menggunakan extract pati mutiara...boleh nmpk butiran serbuk mutiara pd sabun nye..dan kalau boleh elakkan bercampur produk terutamanya day & night cream..sbb kedua2 produk tu mengandungi merkuri & hidroquinond yg tinggi...lepas pakai serum atau sabun boleh pakai pelembab sbb ad sesetengah org mengalami masalah kulit yg terlalu kering😊 Answered Reportgo | ayyu************ 04/Nov/2016 |
24 | Shipping | - Question
- Reportgo
- Answer
-
Hi, The tracking number we provided able to track (https://track.aftership.com/malaysia-post/EM989109434MY?). Today the pos laju driver will go to your house to deliver it to you. Let us know yeah if you didn't receive it by end of today. We'll try our best to assist you :) Answered Reportgo | c_su***************** 31/Oct/2016 |