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Product Q&A

Product Q&A
No. Topic Q&A User/Date
34 Product
Question
different between T903 and T81?
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Answer
Dear Fairus, a very good day to you! Kindly to drop your inquiry at 016-920 6818. Once we receive your inquiry, will reply you ASAP. Thank you.
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fair**************
17/Nov/2017
33 Product
[22274289] Johnson Fitness Tempo T81 Treadmill Lock
zett********************
08/Oct/2017
32 Product
[0]  Lock
kika****************
22/Sep/2017
31 Product
[22274289] Johnson Fitness Tempo T81 Treadmill Lock
sowz***************
17/Sep/2017
30 Product
Question
[22274289] Johnson Fitness Tempo T81 Treadmill Hi. I’m interested to purchase this treadmill but I would like to know what kind of maintenance is needed to own a home treadmill?
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Answer
Dear Lena, good day to you! Following is the maintenance guide:
(i) AFTER EACH USE (DAILY)
Clean and inspect, following these steps:
• Turn off the treadmill with the on/off switch, then unplug the power cord at the wall outlet.
• Wipe down the running belt, deck, motor cover, and console casing with a damp cloth. Never use solvents, as they can cause damage to the treadmill.
• Make sure the power cord is not underneath the treadmill or in any other area where it can become pinched or cut.
• Check the tension and alignment of the running belt. Make sure that the treadmill belt will not damage any other components on the treadmill by being misaligned.

EVERY WEEK
Clean underneath the treadmill, following these steps:
• Turn off the treadmill with the on/off switch, then unplug
the power cord at the wall outlet.
18
RUNNING
BELT
RUNNING
DECK
Please note that the plastic parts, such as end caps, are
susceptible to wear. The treadmill’s safety level can only be maintained, if it is checked regularly for damage and wear.
ATTENTION
Fold the treadmill into the upright position, making sure that the lock latch is secure.
Move the treadmill to a remote location.
Wipe or vacuum any dust particles or other objects that may have accumulated underneath the treadmill.
Return the treadmill to its previous position and re-level.
Thank you.

Answered Reportgo
lena*******************
05/Aug/2017
29 Shipping
[7828733] Horizon Fitness Syros Pro Elliptical Cross Trainer Lock
kims****************
30/Jul/2017
28 Shipping
Question
[22274289] Johnson Fitness Tempo T81 Treadmill When will be shipment of my treadmill ref. No 201707067348770
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Answer
Dear Elly, a very good day to you! Sorry to keep you waiting your goods. Your product is ready and waiting courier service come over to pick up. We estimate they will come over to pick up by today or tomorrow. Sorry to caused you any inconvenience. Thank you.
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fica*************
10/Jul/2017
27 Shipping
Question
[22274289] Johnson Fitness Tempo T81 Treadmill Status of my order?shipping status?
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Answer
Hi Suraya Safian, a very good day to you! Your order details was passed to my logistic department. My logistic team will contact you within 3-5 working days. For any further details, you may contact Ms. Nithya at 03-56328273 (Ext: 803). Thank you.
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sues*******************
30/May/2017
26 Product
Question
[7828733] Horizon Fitness Syros Pro Elliptical Cross Trainer 1. Is this a powered cross trainer? Can use it without power supply?
2. Is transport, labor and parts charges applicable even within the warranty period?

Thankd
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Answer
Dear Sue Yee, a very good day to you!
1. Syros Pro model must use current for operation. It can not be use without power supply.
2. There is no transportation, labour and parts charges within warranty period in Klang Valley, Selangor and Kuala Lumpur areas.
You may check the warranty period coverage details from product details.
Thank you.
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suey*****************
27/Apr/2017
25 Shipping
Question
[22274289] Johnson Fitness Tempo T81 Treadmill i had ordered on 9/4 and till now no advise from your side on the delivery, that is too slow
advise asap
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Answer
Dear How, A very good day to you! Really sorry to keep you waiting for the delivery status. I just check with my logistic department, they will contact you within 24 hours and update your delivery status to you. Thank you.
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mast**********************
12/Apr/2017
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