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GNeStore

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Product Q&A

Product Q&A
No. Topic Q&A User/Date
1102 Shipping
Question
[63769616] Haenim Third-generation Bluetooth 4.1 SMART STERILIZER Dryer HN-03 Metal Silver Hi, do we have to bear for the custom tax if the item being hold by custom?
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Answer
Dear Customer
The buyer has a responsible for the custom.
Thank you
Answered Reportgo
ahle********************
19/Oct/2018
1101 Shipping
[55775999] Tobot D Transformer- Korean Animation Robot Character Lock
limc*****************
18/Oct/2018
1100 Shipping
Question
[63769595] Samsung SHP-DP730 Smart Digital Keyless Door Lock PUSH PULL Pin/RFID Tags So now I have to wait for 11street to refund me, right? Then it will probably take a few days to refund me?
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Answer
Dear Customer
I am waiting for approval of my supervisor.
Would you please wait for a few days?
I am truly sorry for the inconvenience.
Thank you
Answered Reportgo
alvi******************
17/Oct/2018
1099 Shipping
[63769595] Samsung SHP-DP730 Smart Digital Keyless Door Lock PUSH PULL Pin/RFID Tags Lock
alvi******************
17/Oct/2018
1098 Shipping
Question
[63769595] Samsung SHP-DP730 Smart Digital Keyless Door Lock PUSH PULL Pin/RFID Tags So now what? When will you give me a refund? Please give me a moment.
Reportgo
Answer
Dear Customer
I am waiting for approval of my supervisor.
Would you please wait for a few days?
I am truly sorry for the inconvenience.
Thank you
Answered Reportgo
alvi******************
17/Oct/2018
1097 Shipping
Question
[64727337] Nintendo Switch Console Super Bundle 32GB Gray Do you have ready stock? When can I receive it if I order today?
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Answer
Dear Valued Customer,

The shipment is after 5 business days after order complete due to the handling time. After that it depends on where you live. We appreciate your patience.

Best Regards,
gnestore
Answered Reportgo
huaw*******************
16/Oct/2018
1096 Shipping
[63769595] Samsung SHP-DP730 Smart Digital Keyless Door Lock PUSH PULL Pin/RFID Tags Lock
alvi******************
15/Oct/2018
1095 Other Topics
[63697746] Samsung Genuine Galaxy S7 edge Clear View Cover Black EF-ZG935CBEGKR Phone Case Flip Cover Essentia Lock
rayw*********************
15/Oct/2018
1094 Product
Question
[65792322] LG All New Q7/Q7+ BTS Collaboration Octa-Core Is this the full price?? Because i have heard of some people buying phone and paid for it.. And then ltr be asked by the suppliers to pay more for taxes, n etc..
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Answer
Dear Customer
The price that we have posted is a full price.
However, the tax might be charged to the buyer when the parcel clears the customs.
Thank you
Answered Reportgo
iday****************
15/Oct/2018
1093 Product
Question
[64727716] Samsung SHP-DP710 Is it available? English version ?
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Answer
Dear Customer
This item is in Korean and you can place an order now.
Thank you
Answered Reportgo
fowl******************
14/Oct/2018
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