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Claytan

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Claytan

Product Q&A

Product Q&A
No. Topic Q&A User/Date
56 Product
[14775398] Claytan Volca Life Energy Comb Lock
Elyn***************
18/Aug/2016
55 Product
Question
[1575028] [Clayton] VOLCA Ceramic Comb may i know what is the different between Claytan Volca life Energy Comb and Clayton Volca Cermic Comb?
Reportgo
ttht*******************
11/Aug/2016
54 Product
Question
[14795381] Claytan 10Pcs Family Set 4Colour- assorted design dear seller .. Received the goods yesterday on 7/6/16 but 1 plates broken & 1 dinner plates unstable.. pls advised how to return?..
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rabi**********************
06/Aug/2016
53 Shipping
Question
[1575207] [Claytan] 14PCS TEA SET- MOSS ROSE I the products deliver by courier service ? How if the item was found damaged after opening the parcel ?
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mel8************
25/Jun/2016
52 Exchange
Question
[14881821] Claytan 10pcs couple set-Pastelle Green I sent you a mail with a picture and order no yesterday.
Do you check it?
I can’t use the item so long because of this issue. Please check it fast and give me your feedback.
I need the unbroken mugs.
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pigr*****************
21/Jun/2016
51 Return/Cancellation
[1570864] [Claytan] WMA74 -WATER DISPENSER (3L) -SE Lock
foos*****************
20/Jun/2016
50 Return/Cancellation
Question
[14881821] Claytan 10pcs couple set-Pastelle Green I can’t contact you. I tried to call with you last Saturday and today, but you didn’t catch a call.
I got the broken mugs. Check my question below asap.
Reportgo
Answer
Dear customer,
I have send you the info.

TQ
Answered Reportgo
pigr*****************
20/Jun/2016
49 Return/Cancellation
Question
[14881821] Claytan 10pcs couple set-Pastelle Green I registered the question about broken item below. Please reply on that ASAP.
Reportgo
Answer
Dear customer,
I have send you the info.

TQ
Answered Reportgo
pigr*****************
18/Jun/2016
48 Exchange
Question
[14881821] Claytan 10pcs couple set-Pastelle Green I received the item few minutes ago and I found 2 of MUGS are broken. The others are no problem. Send me 2 mugs safely again or I want to exchange mugs.

I took a picture of them. If you need it, let me know your email. I’ll send it to you.
Reportgo
Answer
Dear customer,

please email to scckl-retail@claytangroup.com.
Send in your picture and order number request for exchange.

TQ
Answered Reportgo
pigr*****************
16/Jun/2016
47 Product
[14794181] Claytan Water Dispenser 3L/6L/10L Lock
vrdb*******************
12/Jun/2016
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