53 | Shipping | - Question
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[847209] Etude House - AC Clinic Daily Toner Hi. Ive made payment for this product this morning, unknowingly that it has been out of stock. All i know is that it is still in my shopping cart (even though at the Product page shows that this item is currently out of stock). So i wanna know, if youre still gonna ship the product, or youll cancel my order ? But, i really hope that youll ship the item. :D Reportgo - Answer
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Greetings Ms Siti Mursyida, We regret to inform you that we need to cancel your order and refund you back because the product is out of stock. If you don't mind can you please provide us with your account number with details so we can transfer back the money. Thank you. Answered Reportgo | ikeu***************** 17/Jun/2016 |
52 | Product | - Question
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Greetings, yes our product is genuine from Etude House but we regret to inform you that it is out of stock. Answered Reportgo | ikeu***************** 17/Jun/2016 |
51 | Product | - Question
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Hi Mas Atiqah. We apologize for any confusion this may have caused as this promotion is no longer available in our shop but the good news is our masks range price still available and ready stock in our inventory. Answered Reportgo | lurv***************** 08/Jun/2016 |
50 | Product | - Question
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It's a ready stock from Malaysia so hassle free to buy any products from our shop. Answered Reportgo | punk********************** 06/Jun/2016 |
49 | Product | - Question
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Yes it is originated from Korea and we will purchase it directly from their side and bring it to Malaysia. Answered Reportgo | punk********************** 06/Jun/2016 |
48 | Product | - Question
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Greetings, Please be informed that the expiry date of the mentioned product is as follow: 11/12/2017 Answered Reportgo | wen.************* 27/May/2016 |
47 | Product | -
[2416319] ETUDE HOUSE Every Month Lock | Euni******************** 29/Apr/2016 |
46 | Product | - Question
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Greetings, Yes, its volume is 100ml. Thank you and do have a nice day ahead :D Answered Reportgo | yen_**************** 22/Apr/2016 |
45 | Product | - Question
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Hi! Expire date for the item ETUDE HOUSE - Wonder Pore Freshner 500ml will be on 15 Dec 2017. Answered Reportgo | wen_*************** 11/Apr/2016 |
44 | Return/Cancellation | - Question
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Greeetings, We are so sorry due to the inconvenience caused. Could you please return the item to us? And, we would post out the item you ordered. Please be informed that we would bear the shipping costs. Thank you Answered Reportgo | azz_************* 23/Mar/2016 |